Frequently Asked Questions

A MIRRAI mirror TV is a smart mirror with a seamlessly integrated display hidden behind the glass. When turned off, it is used as a mirror. When TV is on, the display becomes visible.

Yes. Selected collections offer customizable dimensions, frame finishes, lighting configurations, and TV integration options.

MIRRAI mirrors are installed using a French cleat mounting system designed for strength, alignment, and clean wall integration.

Available TV sizes depend on the selected mirror dimensions. Larger displays are only available for compatible mirror sizes.

Yes. MIRRAI ships internationally. Shipping fees and delivery timelines are calculated during checkout for Egypt orders only. For international orders, please contact us for a shipping quotation.

MIRRAI products include a 2-year warranty covering manufacturing defects under normal residential use. TV warranty coverage remains under the original TV manufacturer's warranty policy.

Yes. MIRRAI mirrors are waterproof and suitable for bathrooms.

No. The display remains hidden behind the mirror surface when powered off, maintaining a clean mirror.

Most MIRRAI products are built to order. Estimated production and delivery timelines are typically around 10 days. Custom orders, complex dimensions, special finishes, or project quantities may require additional production time. If you require a faster or delayed delivery schedule, please contact us before placing your order.

Yes. You can either provide your own TV, or MIRRAI can buy and install it for you. After your order is confirmed, a MIRRAI representative will contact you to assist with pickup or delivery arrangements.

Yes. MIRRAI can purchase and install the TV for you at an additional cost based on your selected configuration. After your order is confirmed, a MIRRAI representative will contact you with available TV models and pricing options.

Depending on the collection, MIRRAI mirrors support backlight hidden LED, front frame lighting, and adjustable warm and white LED configurations. Lighting availability varies by model.

Yes. Lighting is optional on selected models and can be configured based on your preference.

Installation availability depends on your region. In selected areas, MIRRAI or certified partners can provide installation support.

MIRRAI accepts Visa & Mastercard, Bank Transfer, Installment Payments, Mobile Wallets, and InstaPay. Payments are securely processed through MIRRAI, registered under ODX Studio.

Yes. Installment payment options may be available depending on your payment provider, bank, and region during checkout.

Use a soft microfiber cloth with standard non-abrasive glass cleaner. Avoid harsh chemicals. A premium cleaning cloth is included with every MIRRAI mirror.

Yes. MIRRAI collaborates with interior designers, architects, hospitality projects, and real estate developers worldwide.